http://www.smartbiz.com/article/articleview/2505/1/3
This article talks about 5 ways to make a business successful in a economy that is down and money is low. The five steps go over how to keep a business productive, such things as not over extending the business by keeping what you have as far as items and products. Next think of how you can get the sales and keep customers coming back to shop at your business. Also, knowing ones competition keeps your business strong and finally, good strong employees that are skilled and know what they are doing will provide a good productive business.
Disgusting
16 years ago
I think this article is so true, no matter what the business is. I especially agree with the good employees. I have found that in healthcare, if you hire good employees, the care to your customers (residents and families) will be good. I think that then helps to retain customers, offer services that are above the competition and creates a name for your company. Unfortunately, I have seen too many owners that don't understand that and look at payroll as a way to cut money (paying less and therefefore, getting less skilles/motivated employees). Although it may save money it the short run, it hurts the business in the long run. (And that's not even counting the financial cost of turnover which is huge in healthcare.)
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